Thursday, March 20, 2014

India: High Tech Mirage





We investigate the worrying rise in suicides among young IT professionals in Bangalore, India's tech capital.

Bangalore, in south-east India, is the high-tech capital of the country. Over the last two decades, a place which was once known for its beautiful gardens has become a city more famous for its bytes than its begonias. It is home to some of the biggest names in the computer industry, from both India and abroad, and hosts everything from call centres and software developers to electronics manufacturers and IT consultancies.

Foreign companies are drawn here by a huge pool of qualified, English speaking and - by Western standards - cheap labour. Hundreds of thousands of the city’s inhabitants work in IT industries of one sort or another. While some work as well-paid and very experienced software engineers and programmers, the vast majority work in more humble jobs in what is known as business process outsourcing work. This BPO sector is crucial to Bangalore’s 'Silicon Valley' economy and largely revolves around providing "around the clock" customer services for overseas businesses.

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