Thursday, May 17, 2018

JR West Issues Apology After Train Departs 25 Seconds Early

Yes, its happened again.  Japan's train company's are hitting rock bottom.  Letting trains leave 25 seconds early last week and the Tsukuba Express departing 20 seconds early in November.

Because 25 seconds early is not the same as right on time.
Japan’s trains are world-famous for their punctuality, but that doesn’t mean they always run with perfect precision. Sometimes mistakes happen, and West Japan Railways(also known as JR West) screwed up badly enough last Friday that the company felt an official apology and press release were in order.
According to the press release, on the morning of May 11, a train at Notogawa Stationin Shiga Prefecture, part of the Biwako Line, mistakenly pulled away from the platform at 7:11:35 a.m. If you think it’s a little strange to see the time written like that, rest assured that it’s not the normal way of doing things in Japan, but JR West felt it necessary in order to fully disclose the damage, as the train left 25 seconds earlier than its scheduled time of 7:12.
In its press release, JR West solemnly stated:
“The great inconvenience we placed upon our customers was truly inexcusable.”

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